Return and Refund Policy
NEW HANDBAGS – ELIGIBILITY FOR RETURNS
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New handbags are eligible for a return within 15 days of delivery date.
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Items must be unused and returned in their original packaging.
REFUNDS
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Refunds will be issued to the original payment method once the return has been received and inspected.
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Return shipping fees are deducted from the total refund unless the item arrived damaged or defective.
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Refunds may take up to 15 business days to process, depending on your financial institution.
EUROPEAN UNION CUSTOMERS
In compliance with EU consumer protection law, customers within the European Union are entitled to a 15-day "buyer’s remorse" period. Items must be unused and returned in their original packaging.
HOW TO INTIATE A RETURN
To begin the return process, please contact us at:
Include your order number and details about product. Our team will reach out to you with with a return shipping label and mailing instructions.